Business programme

Happy Passenger: Improving Public Transport Outside of the Capital

06 Jun , 09:00–10:15
Goals and Objectives of Russia’s New Economic Cycle
Congress Centre, zone E, conference hall E11
In partnership with GTLK

Human-centeredness lies at the core of successful customer service. Regardless of the type or size of the market. For passenger transport, the essential ingredients for growth are speed, accessibility, and safety. How can the value proposition of land passenger transport be strengthened? How can it be ensured that users transition into happy passengers, generating consistently high daily demand? Why is there an urgent need for a unified coordination mechanism to upgrade the passenger transport sector in Russia’s regions? Why are the current levels of resources and support measures for the development of passenger transport grossly insufficient? How can the quality of passenger service be uniformly enhanced nationwide, rather than focusing solely on individual cities?

Moderator
Alexandra Suvorova, Anchor, Russia 24 TV Channel

Panellists
Igor Babushkin, Governor of Astrakhan Region
Polina Davidova, Director, Digital Transport and Logistics Association
Evgeniy Ditrikh, Chief Executive Officer, GTLK
Valentin Ivanov, Deputy Minister of Transport of the Russian Federation
Ivan Kolesnikov, Deputy Director General, Russian Railways
Vladimir Kosoy, President, Infrastructure Economics Centre
Maxim Liksutov, Deputy Mayor of Moscow in the Government of Moscow
Yuri Mutsenek, Deputy Minister of Construction, Housing and Utilities of the Russian Federation
Nikolay Odintsov, Vice President for Corporate Sales Development, Bus Division, GAZ Group Managing Company
Alexey Tsydenov, Head of the Republic of Buryatia

Front row participant
Anton Petrakov, Director for Government Relations, Yandex.Taxi

Broadcast